IT Help Central
Today's hours
Phone, Email, and Chat Support: 7:30am - 7:30pm
CURRENTLY CLOSED
View our full schedule to see hours for Walk-up Services, RHS, and CTS.
Announcements
Departmental phone numbers are moving to Microsoft Teams March 28, 2025
Skype for Business response groups will be be converted to Teams call queues starting
Friday, March 28, 2025. Learn how you may be impacted. More… »
Teams migration for conference and courtesy phones March 29, 2025
Network site coordinators (NSCs) have until Wednesday, March 26, 2025, to reschedule
share phone number migrations. Otherwise, they will be migrated on Saturday, March 29, 2025. More… »
TTU phone service is moving from Skype to Teams starting March 28, 2025
Phone service is moving to Microsoft Teams. Skype for Business users should document
some of their call and contacts settings, as these will be lost during the migration. More… »
Skype for Business to be discontinued March 28, 2025
Skype for Business will be permanently disabled for all Texas Tech University and
System staff, faculty, and students. eRaider Account Manager will be unavailable for
one hour due to the transition to Microsoft Teams. More… »
TIP: For a listing of current and planned system downtime, please sign in to askIT at www.askit.ttu.edu.
Solutions
eRaider
- Set up your eRaider account
- Forgot eRaider password
- Forgot eRaider username
- Multifactor authentication (MFA)
- Legacy two-factor authentication (2FA)
Microsoft 365
- M365 overview
- Outlook and TechMail
- Microsoft Teams
- OneDrive for Business
- Microsoft 365 Apps for enterprise
- Microsoft 365 for mobile devices
- Microsoft 365 on the web
More services…
- Blackboard
- RaiderCanvas
- Tools for Learning, Teaching, and Working Remotely
- Unified Communications
- Wi‑Fi and wired networking
More solutions at www.askit.ttu.edu »
IT Help Central
-
Address
407 Flint Ave, Lubbock, TX 79409 -
Phone
806-742-4357 (HELP) or toll-free 877-484-3573 -
Email
ithelpcentral@ttu.edu